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Error OL-293 when updating at Regions Bank today 9/9/921

Jerry5

I received error OL-293 as I tried to update my Regions Bank account today. I noticed several others at other banks also reporting this. Please put Regions Bank on the list being investigated.

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Frankx

@Jerry_

Quicken employees closely monitor this community, therefore you can rest assured that they already know, or will soon know, about this issue.

Frankx

joycedeer

still getting today 9/12, and since 9/9.

Jerry5

My Regions account update has worked for the past 2 days.

Frankx

Hi @joycedeer,

I suggest that you shut down the Quicken application and then reopen it. After that, try making the connection again.

Let me know how that goes.

Frankx

RTG

I also started receiving this error on 9/19. Re-opening, rebooting etc has not resolved

Frankx

Hi @RTG,

I haven't seen any other reports of the OL-293 error code for Regions Bank recently. However, I suggest that you review and follow the guidance located at this LINK.

Let me know how that goes.

Frankx

RTG

Thanks @Frankx but I've already tried those steps. When I try to add a new account at Regions, I get a message that says "Sorry. We encountered an error. (It's not your fault.) Quicken is having trouble connecting to Regions Bank. " I've logged in directly to Regions and online banking is working fine for me there so it's not a password issue.

Frankx

Hi again @RTG

I would suggest that you contact Quicken Support for some hands-on assistance. Here's a LINK.

Let me know how that goes.

Frankx