Can´t find order number to fill the refund form

Fernando_FFL

I am trying to fill the refund form, but can´t find the order #.

I have paid my subscription directly from Quicken.com, but the e-mail I received right after has no order #.

Quicken Francisco

@Fernando_FFL

I have sent you a direct message, please navigate to the inbox in the top the right-hand corner of the Community page and check your inbox.

Thank you,

-Quicken Francisco

Quicken Francisco

Hello @Fernando_FFL

Thank you for reaching out to the Community regarding your issue. If you check your email I've recently sent out the invoice again. It should include the order number as well. Please let us know if you have any issues. 

Thanks,

Quicken Francisco

Fernando_FFL

Thank you, @Quicken Francisco! But so far the e-mail has not yet arrived. I have checked SPAM but no luck. Can you try again?

Quicken Francisco

@Fernando_FFL

I should have sent it again here. Let me know if you don't get it then we'll try another way.

Thanks,
Quicken Francisco

Fernando_FFL

@Quicken Francisco, still nothing. What other options do we have?

Quicken Francisco

@Fernando_FFL

I have sent you a direct message, please navigate to the inbox in the top the right-hand corner of the Community page and check your inbox.

Thank you,

-Quicken Francisco