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reconciliation feature not working

crrendon

after downloaded transactions are accepted, reconciliation amount is not changed and not able to finish reconciliation. It does not recognize downloaded transactions or update on line balances on Wells Fargo and Citi

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Comments

UKR

More details, please.
Do you use Quicken Mac or Quicken for Windows or are you really talking about using the Quicken Web browser app?
What version, edition level (Starter, Deluxe, etc.) and release (R xx.xx) of Quicken are you using?
US, Canadian or other country version?
What is your subscription expiration date?
Click Help / About Quicken (Mac: Quicken / About Quicken) to get this information.
What version of Windows or Mac OS are you using?