you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues with downloading transactions from your bank. It sounds like we may need to try a bit of troubleshooting here to see if we're able t resolve the issue you're having. I'll leave steps on how to disconnect and reconnect your accounts down below that may help us resolve the issue you're having.
First, we'll try deactivating all of the accounts for the affected FI. You can do so by
following the article listed down below.
all the accounts are deactivated go ahead and follow the article here on
reconnecting the accounts. You'll want to make sure you're
using the add account option then linking to an existing account.https://help.quicken.com/pages/viewpage.action?pageId=3216277
you get a chance to try these steps, please let us know what you find. From there we'll better understand our next