Royal Alliance - eQuipt -- so frustrated, cannot download

ses

Is there anyone out there that can share how to download my Royal Alliance investment account to Quicken? I've tried the Royal Alliance login, I've tried the eQuipt login -- can't get it. I'm beyond frustrated. I' appreciate some help before my head explodes

UKR

Is that your brokerage?

• 07763    07763    07763    RAA eQuiptRoyalAlliance-Persh Acct    https://www.raaequipt.com/login    (855) 412 - 3663    https://www.raaequipt.com/login    ACTIVE    INVESTMENT,ACCOUNTINFO&DIRECT                   NOT_QBP    NA

Using the Add Account process, try locating this bank name and see if it works.
If not, more details please. What kind of error messages or error codes do you get when trying to add the account?