Unable to remove two accounts from Bills & Income tab.

I have two accounts that show as "Needs Attention" in the Bills & Income tab and I cannot remove them. They are not listed in Bill and Income Reminders and both have Transaction Download disabled. They both also show "Account Locked. Login to your biller's website to check the status of this account. Try again." I am able to login to both accounts without any issue.

Any suggestions would be appreciated.
Quicken Subscription Deluxe Version R47.7 Build 27.1.47.7
Windows 11 Pro x64 Version 21H2 Build 22000.1455

Answers

  • taffeys
    taffeys Member ✭✭✭
    Solution found.
    Quicken Subscription Deluxe Version R47.7 Build 27.1.47.7
    Windows 11 Pro x64 Version 21H2 Build 22000.1455
  • UserDavidC
    UserDavidC Member ✭✭✭✭
    In case others have the same problem - - what was your solution that worked?
    Quicken user since 1995.
    Current subscription user.
  • taffeys
    taffeys Member ✭✭✭
    @UserDavidC I went to the Bills & Income tab, clicked on the gear icon at the top right corner, clicked on the Manage Online Bills in the drop-down menu, highlighted the account, clicked on the down arrow next to the Edit Password button in Actions and clicked Remove. Repeated for the second account.
    Quicken Subscription Deluxe Version R47.7 Build 27.1.47.7
    Windows 11 Pro x64 Version 21H2 Build 22000.1455
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