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Startup location missing account

Meatloaf

On my computer Win10
running Quicken 2017 H&B Version R20.6 Build 26.1.20.6
Under preferences Startup location I can select which Banking account I want to open.
On a friend mines computer running the same version Banking Accounts does not show
up. What do we need to change ?

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Accepted answers

Frankx

Hi @Meatloaf

Is your friend's Quicken datafile already setup with one or more bank accounts in it? Is it a new file? Or is it something else. Some more information is needed to try and help you.

Thanks.

Frankx

Frankx

Okay - then unchecking the "Use Pop-up Registers" should do the trick.

Let me know.

Frankx

All comments

Frankx

Meatloaf

Yes he has 1 bank account already in it.
Thanks

Frankx

Okay - tell your friend to change the "View" to "Classic Menus" - as below.

Let me know how that goes, or if you have any followups.

Frankx

Frankx

As a followup - if the above doesn't work... have your friend uncheck the "Use Pop-up Registers" option on the same drop-down (see above Snip).

Frankx

Meatloaf

Already on Classic Menus.
Thanks

Frankx

Okay - then unchecking the "Use Pop-up Registers" should do the trick.

Let me know.

Frankx

Meatloaf

That fixed it. Thank you very much.