Not all AMEX Cards will not update

whdw41a

I have 2 active AMEX cards - One updates without issue, one updated last on 11/17 but nothing since. I have reset all the accounts , deactivated and reactivated and have check the account numbers to be sure they matched. I do not get an error messages. Any ideas

UKR

What exactly are these AmEx cards? Traditional Green card? Other?
Are both cards reported on the same AmEx card statement (e.g., your card and your wife's)?

AmEx has multiple selections based on the type of card you have. Go into Tools / Add Account and select American Express. The selection window will show what's available. Are your cards using the correct selection?

Also please review these:

Missing Some Transactions When Downloading From Bank?

https://www.quicken.com/support/missing-some-transactions-when-downloading-bank

 

Quicken Says There Are Transactions to Accept But Do Not See Any

Please read and try this:
https://community.quicken.com/discussion/7679372/faq-quicken-windows-2018-red-flag-but-no-transactions-to-review-bug

whdw41a

I have 4 separate AMEX accounts - We are not talking about cards on the same account. All 4 are tagged to the correct Quicken accounts. 3 update fine and one does not - I created a test Quicken file and I get the updates in it OK but not my main file . I have reset, deactivated, deleted, added all with the same result no data downloads on that one account. I ran the file validation and super validation routine but nether resolved the issue.

UKR

Have you tried the procedure in https://www.quicken.com/support/missing-some-transactions-when-downloading-bank ? If some transactions are stuck, toggling the Automatically accept setting for this account as outlined in the procedure might shake those transactions loose.