In case of transaction download problems
Please provide more
What edition level
(Starter Edition, Deluxe, etc.), version and release of Quicken (R xx.xx) are you using? Click Help / About Quicken
(Mac: Quicken / About Quicken) to determine year/version and release. You must be on the latest release (patch)
level for your supported Quicken Subscription version. If you're missing
patches, update your software first.
What version of Windows or Mac OS are you using?
What error codes, error messages, symptoms do you get?
What bank(s) are you having issues with?
What account types (checking, savings, etc.) are you having issues
Does this problem occur when you run One Step Update from your desktop/laptop
or when you initiate a download using the Quicken Mobile App or Quicken on the
What have you tried so far to resolve the issue?
pfile1234 said: cooper state cu merged with deer valley cu.
pfile1234 said: does quicken have a canyon state credit union
Ddieter said: I have been using download with Copper State up until 12/6
Ddieter said: I have contacted Copper State to report the problem and both Deer Valley or Copper State are showing up on the add account.
Hello again all,
As I mentioned above, there is an Alert out for multiple affected Credit Unions at this time.
If your Credit Union seems to be affected but is not yet on the list, please go to Help>Report a Problem, from within your Quicken software. From there you can provide a brief description and please leave the log files attached. Then send the report over to Quicken so we can review it and get your Credit Union added to the list.
Please let us know when you have done this. Thank you!
This is part of the problem 3 different names...