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Cannot Delete (Deactivate) Account

rkmorris

Hi,

I'm on v37.37 ... and while Schwab accounts seem OK, I can't close out another account. I go to that screen, type "yes" as requested - and it does nothing.

Is there a fix for this?

Thanks!

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Nunya

I have the same problem. Cannot delete, deregister, or reset the account. When I try to reset my Schwab account, it asked for the password for my Home Depot Credit card! I've tried validating and supervalidating but nothing works. version R36.48 build 27.1.36.48

rkmorris

FYI, I have tried 36.48, and 37.37 - both the same, cannot delete the account (just like you say).

rkmorris

Just tried 36.54, no difference.

rkmorris

ARRGH! I have 4 accounts on that same (bank) account - none of the others that are there have been updating, due to this bug. Do you see the same thing?

Thanks!

DPENZ

I have the same issue V 37.52 for both Schwab accounts and now Citi and Chase credit card accounts which need to be reset. Any progress reported at all?

rkmorris

Finally found a workaround - create a copy of the Quicken file, that removes ALL online banking connections. Delete the desired accounts, and re-set up all the rest. Not pretty, but does work.