Adding a Freedom Mortgage account isn't working

citynomad
citynomad Member
I am trying to add my Freedom Mortgage account to my Quicken and it is not recognizing the credentials. I have rechecked and can definitely use the same credentials to login to Freedom Mortgage on their website. It seems to be broken in Quicken.

Comments

  • LaurenItz
    LaurenItz Member
    I have been having this issue since November as well. Have tried resolving with Quicken Support to no avail. Same situation - can log in with credentials to Freedom Mortgage site but not via Quicken. Several people reporting same problem.
  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @Everyone

    Thank you for reaching out to the Quicken Community. We apologize you are experiencing this issue. There is an open alert for this issue and it is currently being worked on. We appreciate your patience greatly. 

    For updates and more information as it become available please visit and bookmark the link below. 

    https://community.quicken.com/discussion/7904844/new-12-30-21-freedom-mortgage-now-loan-care-cc-503-103#latest

    Hope this provides clarification. Let us know of any questions or concerns. 

    -Quicken Paloma
  • citynomad
    citynomad Member
    Thank you Paloma, hopefully the fix is coming soon.
This discussion has been closed.