How to find my order id to get a refund

I would like to cancel my subscription and get a refund. However, I cannot find the order id to fill the refund form. How can I do that?
Besides, I also cannot cancel the auto-renewal. What's wrong with the website?


  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @Ben Tsai, 

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. Your order number will generally be attached to your order confirmation e-mail. I have also sent you a message regarding your account. 

    When you have a moment please check your inbox. Thank you!

    -Quicken Paloma
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