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Cannot download stock options?

newidad

New to Quicken and when I download from Chase Investments my option positions are missing. Any ideas please? Thanks

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Quicken Alyssa

Hello @newidad,

Thank you for coming to the Community with your question!

When adding this account, did you select the Detailed Tracking method? Here is a Knowledge Base article regarding an ESOG. It basically explains how to manually track stock options.

Thank you.

Quicken Alyssa

newidad

Thanks Alyssa - yes I did use the Detailed Tracking method. These aren’t employee options - they are options on exchanges that are freely traded through any securities firm. I find it difficult to believe that they cannot be downloaded. Help please!