Cannot download stock options?

newidad
newidad Quicken Windows Subscription Member
edited March 2022 in Download, Add/Update Accounts (Windows)
New to Quicken and when I download from Chase Investments my option positions are missing. Any ideas please? Thanks

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    Hello @newidad,

    Thank you for coming to the Community with your question!

    When adding this account, did you select the Detailed Tracking method? Here is a Knowledge Base article regarding an ESOG. It basically explains how to manually track stock options. 

    Thank you.




    Quicken Alyssa

  • newidad
    newidad Quicken Windows Subscription Member
    Thanks Alyssa - yes I did use the Detailed Tracking method. These aren’t employee options - they are options on exchanges that are freely traded through any securities firm. I find it difficult to believe that they cannot be downloaded. Help please!
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