CC-601 Discover Bank and Discover Credit Card

coppelldave

Is anyone else having trouble connecting to Discover Bank and Discover Credit Card. Getting cc-601 error and have been for about a week. Using Version R38.29 on Windows 10

Quicken Paloma

Hello @coppelldave, 

Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you could you please let us know what connection method you are using? 

To check the connection method please select Tools >Account List >Edit account details >Online Services.

Please elaborate further. Thank you!

-Quicken Paloma

coppelldave

Thanks for your help Paloma. I'm using Express Web Connect. Noticed that an improved connection is available and opted for the reset option. That too has errored out and the error states "It's not my fault."

Quicken Paloma

Hello @coppelldave, 

Thank you for your response. Could you please submit a bug report? This can be done by selecting Help >Report a problem. 

Also for more information and instructions regarding error CC-601 please visit the Help Article linked below. 

https://www.quicken.com/support/error-when-using-online-services-cc-601

Thank you! 

-Quicken Paloma

coppelldave

Discover Bank started working later yesterday and Discover Card is working again today. No more errors in accessing nor downloading from the bank. All is well and thanks again for the help!

Quicken Paloma

Hello @coppelldave, 

Thank you for your response. We are glad that your issue is now resolved. If you come across other errors or have any additional questions please let us know. 

-Quicken Paloma