Quicken Error OL-927A Now 4th Day of No Connection with Bank

gacdk
gacdk Quicken Windows Subscription Member
edited May 2022 in Errors and Troubleshooting (Windows)
When is this issue going to be resolved. Please let me know.
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  • gacdk
    gacdk Quicken Windows Subscription Member
    It would be good to know someone is working on bank connectivity and OL-927 errors after 4 days of no connection.
  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    gacdk said:
    It would be good to know someone is working on bank connectivity and OL-927 errors after 4 days of no connection.
    Hello @gacdk, 

    I am sorry to hear about this issue with connectivity. Thank you for inquiring about this on the Quicken Community.

    In order to be of assistance, we will require the particular financial institution associated with the account, as well as the number of accounts being affected by this error message. 

    Also, have you attempted the steps listed in the article provided here - in order?

    I look forward to seeing your reply. 

    Thank you,

    Quicken Jared 
  • Kandrews
    Kandrews Quicken Windows Subscription Member
    M&T Bank has given me this error code for over a week. I have several accounts that are not updating. Quicken message is can not reach the bank. When will this be corrected?
  • pocoman54
    pocoman54 Quicken Windows Subscription Member ✭✭
    Yes ... when will this be fixed? I think it has something to do with DNS (Domain Name Service). This my CONNLOG.TXT

    This is last good connection

    ==== OSU Start (20220413/06:57:22) ====
    20220413 06:57:23: QFN: Beginning send to https://ofx-prod-brand.intuit.com/qw2800/fib.dll
    20220413 06:57:24: QFN: End send to https://ofx-prod-brand.intuit.com/qw2800/fib.dll, netstatus 0
    20220413 06:57:24: QFN: Beginning send to https://DirectConnectOFX.MTB.COM/ofx/process.ofx
    20220413 06:57:24: QFN: End send to https://DirectConnectOFX.MTB.COM/ofx/process.ofx, netstatus 0
    20220413 06:57:24: QFN: Beginning send to https://DIRECTCONNECTOFX.mtb.com/ofx/process.ofx
    20220413 06:57:27: QFN: End send to https://DIRECTCONNECTOFX.mtb.com/ofx/process.ofx, netstatus 0
    20220413 06:57:27: Marketing session sending to: https://msa.intuit.com/banking/fimkt/basic/QWBasic.ini
    20220413 06:57:27: QFN: Beginning get from https://msa.intuit.com/banking/fimkt/basic/QWBasic.ini
    20220413 06:57:27: QFN: End get from https://msa.intuit.com/banking/fimkt/basic/QWBasic.ini, netstatus 0
    20220413 06:57:27: QFN: Beginning send to https://DIRECTCONNECTOFX.mtb.com/ofx/process.ofx
    20220413 06:57:30: QFN: End send to https://DIRECTCONNECTOFX.mtb.com/ofx/process.ofx, netstatus 0
    20220413 06:57:30:
    20220413 06:57:30: QFN: Beginning send to https://ofx-prod-brand.intuit.com/qw2800/fib.dll
    20220413 06:57:31: QFN: End send to https://ofx-prod-brand.intuit.com/qw2800/fib.dll, netstatus 0
    20220413 06:57:31: QFN: Beginning send to https://df3cx-services.1fsapi.com/casm/usaa/access.ofx
    20220413 06:57:31: QFN: End send to https://df3cx-services.1fsapi.com/casm/usaa/access.ofx, netstatus 0
    20220413 06:57:31: Marketing session sending to:
    20220413 06:57:31: QFN: Beginning get from
    20220413 06:57:31: ***QFN: ICGetFileRequest returns 67186406
    20220413 06:57:31: QFN: End get from , netstatus 8
    20220413 06:57:31: QFN: Beginning send to https://df3cx-services.1fsapi.com/casm/usaa/access.ofx
    20220413 06:57:34: QFN: End send to https://df3cx-services.1fsapi.com/casm/usaa/access.ofx, netstatus 0
    20220413 06:57:34:

    ==== OSU End (20220413/06:58:17) ====



    This is messages when it can't see host .... DIRECTCONNECTOFX.mtb.com


    ==== OSU Start (20220417/07:04:55) ====
    20220417 07:04:55: QFN: Beginning send to https://ofx-prod-brand.intuit.com/qw2800/fib.dll
    20220417 07:04:56: QFN: End send to https://ofx-prod-brand.intuit.com/qw2800/fib.dll, netstatus 0
    20220417 07:04:56: QFN: Beginning send to https://DirectConnectOFX.MTB.COM/ofx/process.ofx
    20220417 07:04:56: ***QFN kQFFinished: returns 67186407
    20220417 07:04:56: The server name or address could not be resolved. Please make sure your Internet connection is working. Your web browser or e-mail program can be used to verify your connection.
    20220417 07:04:56: QFN: End send to https://DirectConnectOFX.MTB.COM/ofx/process.ofx, netstatus 36
    20220417 07:04:56: QFN: Beginning send to https://DIRECTCONNECTOFX.mtb.com/ofx/process.ofx
    20220417 07:04:56: ***QFN kQFFinished: returns 67186407
    20220417 07:04:56: The server name or address could not be resolved. Please make sure your Internet connection is working. Your web browser or e-mail program can be used to verify your connection.
    20220417 07:04:56: QFN: End send to https://DIRECTCONNECTOFX.mtb.com/ofx/process.ofx, netstatus 36
    20220417 07:04:57:

    ==== OSU End (20220417/07:05:01) ====
  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    Kandrews said:
    M&T Bank has given me this error code for over a week. I have several accounts that are not updating. Quicken message is can not reach the bank. When will this be corrected?
    Hello @Kandrews, 

    I am sorry to hear that you are being affected by this error message as well. Thank you for seeking assistance in this Quicken Community discussion.

    There is an Open Alert currently active for M&T Bank regarding connection errors that is most likely relevant to your situation. You can follow the thread linked here for additional information and any possible updates regarding this situation.

    I hope that is helpful, and feel free to reach out with any additional questions or concerns. 

    Thank you,

    Quicken Jared 
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