Can't add new Charles Schwab account.

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Paula Miceli
Paula Miceli Member ✭✭✭
in Download, Add/Update Accounts (Windows)
Is there a new procedure for adding new Schwab accounts? I have four existing Schwab accounts, and am attempting to add a new, additional account that has just been opened. "Charles Schwab & Co., Inc." is found when I go to Tools/Add Account, but then I receive the following message when selecting it: "We couldn't get information about Charles Schwab & Co., Inc. This account will be set up as a manual account." I don't WANT to add it as a manual account! I thought by now the Schwab problems would be resolved.

I am on Windows 10 and Quicken Premier version 27.1.39.23.
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