Can't add new Charles Schwab account.

Is there a new procedure for adding new Schwab accounts? I have four existing Schwab accounts, and am attempting to add a new, additional account that has just been opened. "Charles Schwab & Co., Inc." is found when I go to Tools/Add Account, but then I receive the following message when selecting it: "We couldn't get information about Charles Schwab & Co., Inc. This account will be set up as a manual account." I don't WANT to add it as a manual account! I thought by now the Schwab problems would be resolved.

I am on Windows 10 and Quicken Premier version