Problems After Patch Tuesday on 5/10/22

John Rando
John Rando Quicken Windows Subscription Member ✭✭
edited June 2022 in Errors and Troubleshooting (Windows)
Windows 11. After Windows Updates on 5/10, I get "The application was unable to start correctly (0xc0000135)." I've tried turning off Defender, uninstalling/reinstalling Quicken, restarting computer to no avail. Any other suggestions? Thanks!

Best Answer

  • GeoffG
    GeoffG Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    I experienced catastrophic failure from the 5/10 patch updates. While I did not attempt to launch Quicken, every startup app was failing, and my email client would not launch.
    Your only recourse is to uninstall every 5/10 Windows update (I had 2). I also paused any updates for 1 week. After rebooting, thankfully everything returned to normal.
    I have not seen nor read any issues with this patch Tuesday, but clearly something is amiss.
    3uVg3ypwQR.png

Answers

  • GeoffG
    GeoffG Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    I experienced catastrophic failure from the 5/10 patch updates. While I did not attempt to launch Quicken, every startup app was failing, and my email client would not launch.
    Your only recourse is to uninstall every 5/10 Windows update (I had 2). I also paused any updates for 1 week. After rebooting, thankfully everything returned to normal.
    I have not seen nor read any issues with this patch Tuesday, but clearly something is amiss.
    3uVg3ypwQR.png

  • John Rando
    John Rando Quicken Windows Subscription Member ✭✭
    On 5/10, I had two updates installed. Removing KB5013628 did not fix the issue. But removing KB5013943 did. Thanks for the suggestion/answer.
  • John Rando
    John Rando Quicken Windows Subscription Member ✭✭
    More Info here: https://www.techadvisor.com/how-to/windows/fix-windows-11-app-crashes-3815822/#
  • BK
    BK Quicken Windows Subscription Member ✭✭✭✭
    edited May 2022
    I have both, KB5013628 and KB5013943 without any issues - Win11 Pro.  That being said I just found this one too:
    - QWin Deluxe user since 2010, US subscription on Win11
    - I don't use Cloud Sync, Mobile & Web, Bill Pay/Mgr
  • retird
    retird Quicken Windows Subscription Member ✭✭✭✭
    edited May 2022
    Known Issues and Workaround per Microsoft.... KB5013943  Look under Known Issues/ All Users. There is a link there to download an " .exe file"  to uninstall the patch. Haven't tried it as I haven't installed either patch...Paused my Windows 11 updates until 5-26-2022..

    https://support.microsoft.com/en-us/topic/may-10-2022-kb5013943-os-build-22000-675-14aa767a-aa87-414e-8491-b6e845541755

    Microsoft KB5013628.... no known issues.

    https://support.microsoft.com/en-us/topic/may-10-2022-kb5013628-cumulative-update-for-net-framework-3-5-and-4-8-for-windows-11-c9b45fac-c7c3-474b-8942-66b3ba7b261d



    Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.

  • fhartell
    fhartell Quicken Windows Subscription Member ✭✭
    how can I uninstall patch?
  • retird
    retird Quicken Windows Subscription Member ✭✭✭✭
    edited May 2022
    Read the first link in the post just above your post... in part under all users it says: 

    This issue is resolved using Known Issue Rollback (KIR). Please note that it might take up to 24 hours for the resolution to propagate automatically to consumer devices and non-managed business devices. Restarting your Windows device might help the resolution apply to your device faster. 

    Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.

  • GeoffG
    GeoffG Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited May 2022
    Go to Windows Settings, then Windows Update - Update History and scroll to the bottom...


    be sure to only select the two from 5/10.

    3uVg3ypwQR.png

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