App crashed after each ONLINE BILLER UPDATE

Windows ver R40.21 Build 27.1.40.21. For several weeks, I have had this issue. After performing ONLINE BILLER UPDATE, the next click causes the app to crash. I have submitted a report each time but no response and no improvement. If it is my file, please offer some suggestions.
Thanks

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, please try the following actions:

     

    Validate and Supervalidate instructions

    First save a backup file prior to performing these steps

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Supervalidate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

This discussion has been closed.