actuary314 said: When I restored from a backup, the system told me I had to add back an existing Ally Bank Account that Quicken no longer recognized. When I attempted to do this, the system showed the account, but didn't give me a dropdown. The only option was "Don't add to Quicken", and that was hard-coded. I.e., there was no way for me to link to an existing account, or even to add a new account.
actuary314 said: Thank you, Jared. As it turned out, this is a joint account. When I accessed the account from my Ally account, I got the documented problem. However, when I accessed the account from my wife's Ally account, I kept on getting an error message saying that Ally couldn't successfully communicate with the Quicken server. That was happening until today, when I finally got the dropdown that enabled me to link to our existing account. I.e., the problem was finally solved.