Reinstall Quicken fails.

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Randy 415
Randy 415 Windows Beta Beta
edited July 2022 in Errors and Troubleshooting (Windows)
Had a problem with Quicken. Was advised to uninstall and reinstall. Uninstalled using Quicken instructions. Went to reinstall and it failed.

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  • Randy 415
    Randy 415 Windows Beta Beta
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    Wed Jun 22 15:15:35.233 2022 : Product not installed on this machine
    Wed Jun 22 15:15:35.234 2022 : Looking for Quicken install path
    Wed Jun 22 15:15:35.234 2022 : Looking for Quicken.ini in All Users\AppData directory
    Wed Jun 22 15:15:35.235 2022 : Found: C:\ProgramData\Quicken\Config\Quicken.ini
    Wed Jun 22 15:15:35.235 2022 : Quicken.ini found but there's no ExePath!
    Wed Jun 22 15:15:35.235 2022 : Looking for Quicken.ini in Windows directory
    Wed Jun 22 15:15:35.235 2022 : Found: C:\WINDOWS\Quicken.ini
    Wed Jun 22 15:15:35.240 2022 : Quicken.ini found but there's no ExePath!
    Wed Jun 22 15:15:35.240 2022 : ExePath NOT Found:
    Wed Jun 22 15:15:35.240 2022 : Previous version of Quicken NOT FOUND!
    Wed Jun 22 15:15:35.240 2022 : Checking if Quicken is already installed found: Quicken not installed
    Wed Jun 22 15:15:35.240 2022 : Closing Quicken agents
    Wed Jun 22 15:15:35.240 2022 : Closing class
    Wed Jun 22 15:15:35.240 2022 : Closing class
    Wed Jun 22 15:15:35.240 2022 : Closing class
    Wed Jun 22 15:15:35.240 2022 : Closing class
    Wed Jun 22 15:15:35.240 2022 : Closing class
    Wed Jun 22 15:15:35.269 2022 : Installing 3rd party apps
    Wed Jun 22 15:15:35.270 2022 : msiexecpath found: C:\Windows\SysWOW64\\msiexec.exe
    Wed Jun 22 15:15:35.270 2022 : MSI version found: 5.0
    Wed Jun 22 15:15:35.270 2022 : Verifying .NET Framework Installation and Health Check-up
    Wed Jun 22 15:15:35.277 2022 : Verification of .NET Framework Installation and Health Check-up done
    Wed Jun 22 15:15:35.277 2022 : Checking IE 6.0 version
    Wed Jun 22 15:15:35.277 2022 : IE version found 9.11.22000.0
    Wed Jun 22 15:15:49.21 2022 : Checking for locked files.
    Wed Jun 22 15:15:49.21 2022 : File not found : C:\ProgramData\Quicken\\Config\q.dat
    Wed Jun 22 15:15:49.21 2022 : File not found : C:\ProgramData\Quicken\\Config\qwpkg.cfg
    Wed Jun 22 15:15:49.21 2022 : File not found : C:\ProgramData\Quicken\\Config\pricode.ini
    Wed Jun 22 15:15:49.21 2022 : msiexecpath found: C:\Windows\SysWOW64\\msiexec.exe
    Wed Jun 22 15:15:49.21 2022 : Quicken Package Path: C:\Users\accou\AppData\Local\Temp\pft2C5E.tmp\DISK1\Quicken.msi
    Wed Jun 22 15:15:49.28 2022 : Install Properties: QLOG_DIR="20220622_151534" INSTALLDIR="C:\Program Files (x86)\Quicken" ARPINSTALLLOCATION="C:\Program Files (x86)\Quicken" ISQNUE=FALSE ISTRIAL=FALSE QUILEVEL=1 LAUNCHED_BY_SETUP=1
    Wed Jun 22 15:16:08.846 2022 : Check Quicken Version after Install
    Wed Jun 22 15:16:08.846 2022 : Build Version: 27.1.40.21
    Wed Jun 22 15:16:08.939 2022 : Wrong File Version for: C:\Program Files (x86)\Quicken\SendError.dll
    Wed Jun 22 15:16:08.939 2022 : File Version: 27.1.3.4
    Wed Jun 22 15:16:12.990 2022 : Now Uninstall All versions of Quicken due to version mismatch.
  • [Deleted User]
    [Deleted User] ✭✭
    edited June 2022
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    @randy 415 - when this error occurs, you can immediately try the install again, and it will usually work.
  • Randy 415
    Randy 415 Windows Beta Beta
    Options
    Scary. Lost some of my settings too. I hate uninstall. It just creates more problems. In this case, it did not fix my problems. I was finally able to reinstall after whacking the Quicken install folder. Now on to fix the real issue. I hope Dev fixes the "reinstall" issue.
  • [Deleted User]
    [Deleted User] ✭✭
    Options
    If this happens again, do not uninstall Quicken or delete out the Quicken folder, but just simply click on the install file again.
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