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Home Depot Consumer Card

jdanderson54

Does anyone have tips for how to download transactions from Citi/Home Depot Consumer Credit Card? I was able to download until recently. Then when I went to reset the connection, it cleared my user name and password and won't connect at all.

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Quicken Jared

jdanderson54 said:

Does anyone have tips for how to download transactions from Citi/Home Depot Consumer Credit Card? I was able to download until recently. Then when I went to reset the connection, it cleared my user name and password and won't connect at all.

Hello @jdanderson54,

I am sorry to hear about this problem with account downloads. Thank you for reaching out about this here on the Quicken Community.

First, have you noticed any particular error messages or error codes when trying to update your account or download transactions? Also, what prompted you to reset the account connection?

I hope to provide further recommendations after hearing your answers.

Thank you,

Quicken Jared