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Web Connect not working

ecor18

Quicken R42.8
Accounts using Web Connect start the process but the program stops working and crashes.
Tried to do the account re-set and the program froze and quit working.
One account that uses One Step Direct Connect works just fine.
Not sure what to try next.

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ecor18

Institutions have switched to connecting to their web sites first then downloading transactions. Problem solved

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