BECU Error - Give Us An Update

The primary reason I used quicken is to keep a check ledger of my BECU accounts. It's now been over a month that I have not been able to direct connect with my BECU accounts. Please provide a status update on this well know technical issue.

Thanks,
Keith

Comments

  • Quicken Jared
    Quicken Jared Moderator mod
    The primary reason I used quicken is to keep a check ledger of my BECU accounts. It's now been over a month that I have not been able to direct connect with my BECU accounts. Please provide a status update on this well know technical issue.

    Thanks,
    Keith
    Hello @Keith Boll,    

    I do apologize that you are being affected by this issue, and for any inconvenience this causes. 

    The updates provided in the Open Alert thread - linked here - serve as the only available status indicator regarding issues such as this. I wish I had more information to provide, but once the issue has been resolved, it will be indicated in the thread just linked.

    Feel free to reach out with any additional questions or concerns. 

    Thank you,

    Quicken Jared 
  • B2theT
    B2theT Member
    Over a month and counting ... C'mon Quicken ... How about a basic ETA? ... I'm not asking for anything extra, just fundamental Customer Service ... Dare ya!
  • WeeSpark
    WeeSpark Member
    This not an acceptable service. Will we get a month refund - haha! If its not fixed by end July I am going elsewhere. Probably somewhere that does not use Direct Connect.