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Unable to connect to Tiaa Cref for the past month to download transactions
I have several retirement accounts with Tiaa Cref which for years I have been able to download transactions through Direct Connect in Quicken. Since July 8th, I have been unable to download for that account, while other accounts work fine. I get an error after updating that says "Your financial institution does not recognize the account __________" It says that 5 times for each of the accounts I have. I have tried resetting the account, but when it asks me which account matches the account found, the only thing listed is "None of these." Deactivating the online connection and reconnecting asks me for my username and password, but then the box just disappears and no connection was made.
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