New Chase Process doubled up accounts in Quicken Mac

jcoley2

I know the process is changing with Chase via paying bills but we were earlier told that we had to the end of September to move off the ability to pay checks directly from the Quicken register.

That being said, today (Sept. 6 2022) when I went to Update everything I had to re-enter my chase login credentials.  Then Quicken required me to re-establish my links via linking my Chase Credit Cards as "existing" accounts but not my Chase checking or savings accounts--this it required me to either ignore or set up new.  I choose later as I did not want to ignore and now I have two Chase Checking Accounts and two Chase Savings Accounts, both with the same current balance.

What should I do and how to I re-establish downloading into the legacy Chase checking and savings accounts?

Quicken Jared

jcoley2 said:

I know the process is changing with Chase via paying bills but we were earlier told that we had to the end of September to move off the ability to pay checks directly from the Quicken register.

That being said, today (Sept. 6 2022) when I went to Update everything I had to re-enter my chase login credentials.  Then Quicken required me to re-establish my links via linking my Chase Credit Cards as "existing" accounts but not my Chase checking or savings accounts--this it required me to either ignore or set up new.  I choose later as I did not want to ignore and now I have two Chase Checking Accounts and two Chase Savings Accounts, both with the same current balance.

What should I do and how to I re-establish downloading into the legacy Chase checking and savings accounts?

Hello @jcoley2,     

I do apologize about this issue with account duplication. Thank you for asking about this here on the Quicken Community. 

In the future, choosing the Ignore option seems to be the best way to avoid duplication of accounts. For now, save a backup by navigating to File > Save a Backup File... then try making use of the steps provided in this Support Article, notably those under the section titled Reactivating an Account Causes Duplicates.

Let us know how this works for you.

Thank you,

Quicken Jared