Cannot deactivate Charles Schwab Online Accounts

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dapplega
dapplega Member ✭✭
edited October 2022 in Download, Add/Update Accounts (Windows)
Having Schwab issues like many others... However, if I try to deactivate online access it causes Quicken program to hang/crash and I have to manually close the program. Any solutions? Same thing happens if I just try and reset the account. It is currently showing an Express Web Connect + connection method.
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  • dapplega
    dapplega Member ✭✭
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    Now it appears that even trying to add an account causes a crash (Bank of America Visa)...
  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
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    dapplega said:
    Now it appears that even trying to add an account causes a crash (Bank of America Visa)...
    Hello @dapplega, 

    I am sorry to hear about this issue with the program hanging or crashing. Thank you for reaching out about this here on the Quicken Community.

    Have you tried restarting your computer after this happens? You may additionally try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here.

    I hope to hear back from you about this.

    Thank you,

    Quicken Jared 
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