One Step update downloads some data but then freezes.

Lee Wunsch
Lee Wunsch Member ✭✭
edited September 19 in Errors and Troubleshooting (Windows)
I have to close Quicken via the Task Manager. In the Quicken Community, this was a problem months ago but there's no comment since. Can anyone help?
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  • Quicken Jared
    Quicken Jared Moderator mod
    Lee Wunsch said:
    I have to close Quicken via the Task Manager. In the Quicken Community, this was a problem months ago but there's no comment since. Can anyone help?
    Hello @Lee Wunsch, 

    I am sorry about this problem with the program freezing during One Step Updates. Thank you for asking about this here on the Quicken Community.

    First, have you tried restarting your computer after this happens? You may additionally try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here.

    I am eager to hear your reply. 

    Thank you,

    Quicken Jared 

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