One Step Update failed repeatedly

SteveMS

One Step Update failed repeatedly this morning. Quicken is essentially useless today. Can someone please fix this? Thanks.

Quicken Jared

SteveMS said:

One Step Update failed repeatedly this morning. Quicken is essentially useless today. Can someone please fix this? Thanks.

Hello @SteveMS, 

I am sorry about these issues with updating your accounts. Thank you for speaking with us about this here on the Quicken Community.

First, are you noticing any particular error codes when trying to perform One Step Updates? Does one particular account or financial institution seem to be affected, or all accounts experiencing these issues? When did this begin?

We can provide further assistance after we know more about the situation. 

I look forward to your reply. 

Thank you,

Quicken Jared 

SteveMS

The program hangs on the updating screen. So I dont know what particular account if any. It happened after the update this morning to R43.32.

Quicken Jared

SteveMS said:

The program hangs on the updating screen. So I dont know what particular account if any. It happened after the update this morning to R43.32.

Hello @SteveMS, 

I am sorry about these problems with the program hanging, as well. Thanks for letting me know more about the issue.

Have you tried restarting your computer after this happens? You may additionally try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here.

I hope to hear back from you soon. 

Thank you,

Quicken Jared 

SteveMS

A reboot did not change anything. It looks like it hangs when it gets to credit cards, although I cant tell which one. Dont have time this week to uninstall/install.

Rabspoi

Same issue with mine, one step update is no longer working for at least 2 months.. freeze all the time