One Step Update for USBank not working properly

sieggard

In USBank, I have 5 accounts = Checking, Savings, Reserve Line and 2 Credit Card accounts.
All new Checking account transactions went into Reserve Line account and all new Reserve Line account transactions went into Checking account.
Other 3 accounts were OK.
I manually could reverse the transactions into the proper account.
Please fix that all the transactions in USBank went into the proper account, especially between Checking and Reserve Line accounts.

Quicken Jared

sieggard said:

In USBank, I have 5 accounts = Checking, Savings, Reserve Line and 2 Credit Card accounts.
All new Checking account transactions went into Reserve Line account and all new Reserve Line account transactions went into Checking account.
Other 3 accounts were OK.
I manually could reverse the transactions into the proper account.
Please fix that all the transactions in USBank went into the proper account, especially between Checking and Reserve Line accounts.

Hello @sieggard,     

I am sorry about these issues with transactions being sent to incorrect accounts within the program. Thank you for reaching out about this here on the Quicken Community. 

First, navigate to Tools > Account List in the upper menu at the top of the screen, then click the Edit button in the row associated with the Reserve Line account and then later, the new Checking account. Next, navigate to the General tab in the window that appears. Do the Account Numbers, Routing Numbers, or Customer ID appear incorrectly in either account? Also, what connection method are you currently making use of? This should be listed under the Downloaded Transactions column in the Account List.  

I look forward to hearing back from you about this. 

Thank you,

Quicken Jared