Cannot delete a manual transfer

Cooljourney

I entered a transfer between my accounts in Quicken manually. I do not use (and have never used) Quicken to make online payments or transfers. When I try to delete the transfer the program does not let me do it. Instead, it gives me this message, "To delete it, choose Edit Menu > Transaction > Cancel Payment, then send it from the Online Center."

As noted, I did not make this transfer through the Online Center. Plus, when I look at the Edit Menu > Transaction there is no Cancel option. This appears to be a bug. The only way I was able to change the transaction was to enter a value of "0" and save it. However, I should have been able to delete it. How do I resolve this in the future? I have been using Quicken for 20 years and have not encountered this before. I should note that I my Quicken software is updated to the latest version (R43.32).

Cooljourney

I solved my own problem, but I still think this is a bug. In the transaction, I deleted one of the transfer accounts. I was then able to delete the transaction and there was no question about cancelling an online transaction.

volvogirl

I don't know anything about that but try looking in the Ref check # field if it says PRN or print or something and clear it out.  

Cooljourney

Thanks for your idea, but that is not the issue.

Cooljourney

I solved my own problem, but I still think this is a bug. In the transaction, I deleted one of the transfer accounts. I was then able to delete the transaction and there was no question about cancelling an online transaction.