One Step Update Hanging

dtrusty

All of the sudden when I do One Step Update the application freezes and never returns. This happens for any account i've tried. I've tried doing a validation, and not errors found. I've also uninstalled the application completely and reinstalled.

Any Suggestions?

Quicken Jared

dtrusty said:

All of the sudden when I do One Step Update the application freezes and never returns. This happens for any account i've tried. I've tried doing a validation, and not errors found. I've also uninstalled the application completely and reinstalled.

Any Suggestions?

Hello @dtrusty,   

I am sorry about this issue with freezing and crashing. Thank you for asking about this here on the Quicken Community. 

have you tried restarting your computer after this happens? You may additionally try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here. 

I look forward to hearing back from you about your results. 

Thank you,

Quicken Jared