Quicken won't connect to CapitalOne- 20754 synch error- SOLVED

lisajoydb

Omigosh, after tinkering, I solved this issue (my capitalOne credit card suddenly not connecting, after previously doing so just fine) with 20754 "Institution Synch" error. None of prior suggestions found worked (re-setting synch, re-setting connection, re-authorizing at CapitalOne, etc etc). But when I turned connection off for CapitalOne, turned it back on, and chose "CapitalOne Current" INSTEAD of prior "CapitalOne New" in the financial institution selection list, voila. Went through authorization cycle again, and it worked! Try this: click on your CapitalOne account in sidebar. Click Settings in lower right corner of Quicken window to get to CapitalOne account settings. Go to Downloads tab. Click Disconnect. Then click Connect, which takes you to Choose Financial Institution. Choose CAPITALONE CARD- CURRENT, and follow prompts. It appears C1 changed their synch connection, and that "current" is more up to date than "new" (!). This was in Quicken Deluxe for Mac.