Can't update one account

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Jay Waldner
Jay Waldner Member ✭✭✭
edited November 2022 in Download, Add/Update Accounts (Windows)
I have one account that hasn't been updated since the end of August. I've tried everything I can think of from revalidating my file to deactivating and reactivating that account but transactions still won't download to it. How can I fix this so transactions download again?
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  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    edited October 2022
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    Hi @Jay Waldner,

    Can you tell us which financial institution the account is with?  Is it correct that you aren't seeing any error codes or messages?

    Get back to us and we'll go from there.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
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  • Jay Waldner
    Jay Waldner Member ✭✭✭
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    It's with USAA and I have other accounts with them that are updating with no issues. It's just one account that hasn't been able to update since the end of August 22.
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
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    Hi again @Jay Waldner

    It seems as though other users are also seeing similar issues.  Please review and monitor the information in this tread LINK going forward.

    Thanks.
    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

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