Why does Quicken Windows close every time I click on an loan account?

Samantha R
Samantha R Quicken Windows Subscription Member
edited December 2022 in Errors and Troubleshooting (Windows)
None of my accounts are linked to financial websites, so it's not a sync error. This problem started yesterday (11/03/2022). The update process seems to be failing as well. I no longer get the Update Successful confirmation screen. I've tried uninstalling and reinstalling. That didn't work.

Answers

  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi @Samantha R

    If you haven't shut down your computer recently, please reboot > open your Quicken datafile and then try opening the loan account again.  If that doesn't work, I suggest that you follow the Advanced Datafile Troubleshooting Guidance located at this LINK . Specifically - you should go directly to "Third, Copy your file and Validate".

    Let us know how that goes.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

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