The Tab and space bar key are not working (Q Mac)

J105
J105 Member
Mac version Ventura 13.1
Quicken version Deluxe 6.11.1

Answers

  • J105
    J105 Member
    The Tab key is not moving forward and the space bar does not separate words.
  • RickO
    RickO SuperUser ✭✭✭✭
    Have you restarted the computer?
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • J105
    J105 Member
    Yes I’ve restarted my Mac several times, the problem still exists.
  • RickO
    RickO SuperUser ✭✭✭✭
    If this is not happening in any other app, I would try deleting the Quicken app and reinstalling a fresh copy downloaded from your quicken.com account.

    If that doesn't work, some other things to try:
    1. Create a new data file and see if the issue continues in that file
    2. Create a new (temporary) Mac user account and see if the issue is present there with a new file
    3. Start up the computer in Safe Mode and see if the issue continues

    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • J105
    J105 Member
    Thank you very much RickO for your suggestions. I’ll try this and let you know the outcome.
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