how do i resolve a OL-297-A error?

dudeultra
dudeultra Quicken Windows Subscription Member
edited February 2023 in Download, Add/Update Accounts (Windows)
i am trying to update out of wells fargo and keep getting this error message...what can i do to resolve it
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  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    dudeultra said:
    i am trying to update out of wells fargo and keep getting this error message...what can i do to resolve it
    Hello @dudeultra,    

    I am sorry to hear about these issues with online banking services, and the OL-297-A error code. Thank you for letting us know about this here on the Quicken Community.

    First, what financial institution is associated with the account(s) affected by this error message? Are there more than one? When did this issue begin? We will need some additional information in order to provide the best possible assistance.

    I look forward to your answers.

    Thank you,

    Quicken Jared 
  • dudeultra
    dudeultra Quicken Windows Subscription Member
    It is a Wells fargo account...I have only tried about 6x today
  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    dudeultra said:
    It is a Wells fargo account...I have only tried about 6x today
    Hello @dudeultra,    

    I am sorry about this problem with online banking services that seems to be continuing, and that it persists after these troubleshooting efforts.

    If you haven't already, I recommend reviewing the information provided in the Support Article linked here. Make use of each of the steps provided, in order, that seem to apply. Do any of these seem to resolve the issue?

    I look forward to your response.

    Thank you,

    Quicken Jared 
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