Chase Reauth Issue

System

This discussion was created from comments split from: The problems Quicken has with Chase Bank.

Me2023

I am unable to get the basic reauth done. The Quicken app for Windows does open a tab that is Chase but I get this URL and nothing but a blank screen with the Chase logo and colors at the top.

https://secure03ea.chase.com/web/auth/thirdparty/authorize?response_type=code&scope=aggregator&redirect_uri=https%3A%2F%2Fpartnerauth.platform.intuit.com%2Fexternal_partner%2Fchase%2Fcallback&client_id=INTUIT_QUICKEN&state=awb.f43c0118-b72d-42c2-8164-52554c6ed58f#/thirdpartyaccess/thirdPartyConsentServices/consent/requestAppInfoConcatenated;clientId=INTUIT_QUICKEN

Quicken Jared

Me2023 said:

I am unable to get the basic reauth done. The Quicken app for Windows does open a tab that is Chase but I get this URL and nothing but a blank screen with the Chase logo and colors at the top.

https://secure03ea.chase.com/web/auth/thirdparty/authorize?response_type=code&scope=aggregator&redirect_uri=https://partnerauth.platform.intuit.com/external_partner/chase/callback&client_id=INTUIT_QUICKEN&state=awb.f43c0118-b72d-42c2-8164-52554c6ed58f#/thirdpartyaccess/thirdPartyConsentServices/consent/requestAppInfoConcatenated;clientId=INTUIT_QUICKEN

Hello @Me2023,    

We are sorry to hear about this issue with reauthorizing accounts. Thank you for looking to the Quicken Community for assistance.

Unfortunately, given the nature of this problem, it will be necessary to reach out to Quicken Support. You can do this with the information provided in this link. They will need to document and troubleshoot this issue in greater details with the resources and tools uniquely available to them. I wish that I could provide a resolution from the Quicken Community, but this represents the next necessary step in addressing this issue.

I hope that this is helpful, and feel free to reach out with any additional questions or concerns. 

Thank you,

Quicken Jared