My computer freezes when I click on Bills & Income Tab.

rpblouw
rpblouw Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)
I have used the validate and repair from file. I get an answer that a damage file was found and removed. Then the tab works, however, the next time I log on the tab freezes my computer. Is there any way to correct this?
Ron

Answers

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    rpblouw said:
    I have used the validate and repair from file. I get an answer that a damage file was found and removed. Then the tab works, however, the next time I log on the tab freezes my computer. Is there any way to correct this?
    Ron
    Hello @rpblouw,     

    We are sorry about this problem with freezing when trying to open the Bills & Income tab. Thank you for looking to the Quicken Community for assistance.

    First, have you tried restarting your computer after this happens? You may additionally try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here. 

    I look forward to your response. 

    Thank you,

    Quicken Jared  

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