Synchony Bank CC-800 error

Nicola
Nicola Member ✭✭
I have two Synchrony accounts - Amazon store card and Care Credit card. About a week ago they stopped downloading with One Step Update. These accounts have worked in Quicken for years. I tried the instructions for the CC-800 error of deactivating and reactivating automatic downloads but that has not worked.

Is Quicken no longer working Synchrony accounts?

Comments

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    edited January 2023
    Nicola said:
    I have two Synchrony accounts - Amazon store card and Care Credit card. About a week ago they stopped downloading with One Step Update. These accounts have worked in Quicken for years. I tried the instructions for the CC-800 error of deactivating and reactivating automatic downloads but that has not worked.

    Is Quicken no longer working Synchrony accounts?
    Hello @Nicola,     

    We are sorry about this problem with the CC-800 error message and online banking services. Thank you for inquiring about this here on the Quicken Community.

    If the CC-800 error messages you are experiencing have continued after following the instructions in this Support Article, then I recommend speaking with Quicken Support by making use of the information provided here. Their help will be needed in diagnosing and troubleshooting this issue further. 

    I hope that is helpful, and feel free to reach out with additional questions or concerns.

    Thank you,

    Quicken Jared 
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