Synchony Bank CC-800 error

Nicola

I have two Synchrony accounts - Amazon store card and Care Credit card. About a week ago they stopped downloading with One Step Update. These accounts have worked in Quicken for years. I tried the instructions for the CC-800 error of deactivating and reactivating automatic downloads but that has not worked.

Is Quicken no longer working Synchrony accounts?

Quicken Jared

Nicola said:

I have two Synchrony accounts - Amazon store card and Care Credit card. About a week ago they stopped downloading with One Step Update. These accounts have worked in Quicken for years. I tried the instructions for the CC-800 error of deactivating and reactivating automatic downloads but that has not worked.

Is Quicken no longer working Synchrony accounts?

Hello @Nicola,     

We are sorry about this problem with the CC-800 error message and online banking services. Thank you for inquiring about this here on the Quicken Community.

If the CC-800 error messages you are experiencing have continued after following the instructions in this Support Article, then I recommend speaking with Quicken Support by making use of the information provided here. Their help will be needed in diagnosing and troubleshooting this issue further. 

I hope that is helpful, and feel free to reach out with additional questions or concerns.

Thank you,

Quicken Jared