A month or so ago I noticed my CC trasnactions weren't being downloaded from USAA. I needed to reauthenticate. Interestingly enough, my savings/checkings info did download from USAA.
After reaunthenticating, it's only downloading a few days worth of data from my CC, not the past few months that are missing! I don't have the option of downloading from USAA any longer to work around these issues. Why doesn't quicken allow me force a date range for downloading, since it seems to choose the wrong 'start date' to download from?
As an additional note, I did talk with a Quicken representative. We proved it wasn't a USAA issue because we made a backup of the quicken file with a date range backdating a couple months and tried the express web connect in that file. It worked fine and downloaded everything. He told me to just work in that file, but that unfortunately loses a lot of information and isn't an acceptable solution.
Can anything be done here? This has been a frustrating situation that I've been trying to fix for a month now, without any luck. If I could just specify a start date (instead of the auto calculated one), my problem would be solved.
