Multiple synchrony CCs not updating?

Question

I have four credit cards all associated with synchrony: Amazon Prime Store Card, Verizon Visa Signature, Sam's Club World Elite and DISCOUNT TIRE / SYNCHRONY CAR CARE. None of them are updating.

UKR · Answer

Please provide more details.

* What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken (R xx.xx) are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.       You must be on the latest release (patch) level for your supported Quicken Subscription version. If you're missing patches, update your software first.
* US, Canadian or other international version of Quicken?
* Is your subscription still active? Or is it expired?
* What version of Windows or Mac OS are you using?
* What error codes, error messages, symptoms do you get?
* What bank(s) are you having issues with?
Amazon Prime Store Card,

Verizon Visa Signature,

Sam's Club World Elite and

DISCOUNT TIRE / SYNCHRONY CAR CARE.
* What account types (checking, savings, etc.) are you having issues with? Credit card
* How frequently do you download using One Step Update or "Update Now"?
* Does this problem occur when you run One Step Update (Mac: update all accounts) from your desktop/laptop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
* What have you tried so far to resolve the issue?