Duplicate transactions in calendar after update

Question

After I update my accounts in Quicken I'm noticing that duplicate transactions appear in the calendar, which throws off all my projected balances. When this happens I have to delete the recurring transaction that was duplicated then reschedule that transaction all over again. This has been happening pretty much every time I update my accounts and it's getting very frustrating. Please advise on how to fix this!

bholmes555 · Answer

Thank you for your quick response. I validated and supervalidated the file, which eliminates the duplicate transactions in the moment, but when I update my accounts again the duplicate transactions come right back and I have to validate again in order to get rid of them. Is there any way I can prevent the duplication that occurs during the update? Let me know, thanks.

- Bryan

UKR · Answer

If you haven't done so already, please do the following actions:

• Even if you are on the latest software level already, download and install the latest Mondo Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.

• Reboot Windows.

• Validate and Supervalidate your Quicken data file.

• If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions

First save a backup file prior to performing these steps

Validate:

• Click File

• Select Validate and Repair File...

• Select Validate File

• If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".

• Click OK

• Close the Data Log

• Close Quicken (leave it closed for about 30 secs)

• Reopen Quicken and see if the issue persists.

Super Validate:

• Click File

• Press and hold both CTRL and Shift keys while you click Validate and Repair File...

• Select Supervalidate File

• Click OK

• Close the Data Log

• Close Quicken (leave it closed for about 30 secs)

• Reopen Quicken and see if the issue persists.