Found a possible solution to 6 months of Discover download problems.
Alan Chinnici
Member ✭✭✭
My quicken file is large, with 25 years of data, and I use multiple PC's to cross check each other. Ever since Discover card stopped directly interfacing with Quicken, (about 6 months) downloads have been problematic on all of my PC's. I think the problem is related to the handshake with your server. If I logout and then log into your server (edit/preferences/quicken id/sign in as different user/yes/log back into quicken), the problem goes away and Discover downloads work again. Normal login to Quicken and download the following day re-establishes the Discover download failure, but starting fresh with the "sign in as a different user" using my Quicken ID allows the downloads to properly resume. This appears to be a bug in the handshake with your server. Can you please fix this permanently so I don't need to go through an extensive procedure each day to get downloads to work? This is a bug for sure. Thanks.
5
This discussion has been closed.
Categories
- All Categories
- 50 Product Ideas
- 35 Announcements
- 229 Alerts, Online Banking & Known Product Issues
- 18 Product Alerts
- 506 Welcome to the Community!
- 673 Before you Buy
- 1.4K Product Ideas
- 55K Quicken Classic for Windows
- 16.7K Quicken Classic for Mac
- 1K Quicken Mobile
- 825 Quicken on the Web
- 121 Quicken LifeHub