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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Found a possible solution to 6 months of Discover download problems.
Alan Chinnici
My quicken file is large, with 25 years of data, and I use multiple PC's to cross check each other. Ever since Discover card stopped directly interfacing with Quicken, (about 6 months) downloads have been problematic on all of my PC's. I think the problem is related to the handshake with your server. If I logout and then log into your server (edit/preferences/quicken id/sign in as different user/yes/log back into quicken), the problem goes away and Discover downloads work again. Normal login to Quicken and download the following day re-establishes the Discover download failure, but starting fresh with the "sign in as a different user" using my Quicken ID allows the downloads to properly resume. This appears to be a bug in the handshake with your server. Can you please fix this permanently so I don't need to go through an extensive procedure each day to get downloads to work? This is a bug for sure. Thanks.
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