Rocket Mortgage Loan Servicing Being Transferred to Chase

Question

Effective 6/1/2023 my Rocket Mortgage Loan is transferring to Chase. I'll get a new account number, but no terms of the loan are changed. I assume I should just edit my Quicken account to change the Financial Institution, account number and online services info of my present Rocket Mortgage account. Is that correct?

Frankx · Accepted Answer

Hi @shelquis,

Yes, that is the approach that I would likely use if I were in your situation.  Here are the steps that I'd recommend:

* make sure that you make a good backup of your Q datafile;
* deactivate online services for the currrent Rocket Mortgage account;
* then delete all administrative data for the old loan (account name, financial institution, account number, etc. - but not any transactions)
* replace the administrative data in step 3) above with the new Chase data;
*  connect the mortgage account in Quicken to Chase (assuming that you want to download transactions for the new mortgage).

Let me know if you have any followups.

Frankx

shelquis · Accepted Answer

@Frankx, I appreciate your prompt reply and for your elaboration of the details of the process. Thank you very much.