Can't Reauthorize Chase

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JeffinPTC
JeffinPTC Member ✭✭
edited July 2023 in Download, Add/Update Accounts (Windows)
My Chase Amazon card has not updated since 18Apr. I've tried deleting the online services, but now when I try to "sign up" Chase, I get the msg about my institution requiring authorization and after I enter in name and pw on the Chase site, I just get a blue screen with the Chase icon at top. I know I've signed in correctly because when I go to the Chase web address I'm already signed in. This has been going on since April, and I make a lot of Amazon purchases on this account.
Help!
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  • JeffinPTC
    JeffinPTC Member ✭✭
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    Well, after 6 days and no response, I figured it out myself. I use Brave browser, and sometimes it just doesn't play well with others. I switched my default browser to Chrome, the setup ran toot sweet, and then switched back to Brave.
    Alles OK now.
  • gilieberman
    gilieberman Member ✭✭
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    I ran into the same problem, but it was caused by my deep packet inspection (DPI) on my firewall appliance. Same symptom, different cause. I turn off DPI and it worked perfectly.
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