Please bear with me, this is lengthy!
Quicken does not bring down the latest transactions from TD Bank.
The One Step Update completes normally in about 5 seconds but with no new transactions.
The one thing that is out of the ordinary, is when I do a Reset Account. I get this message:
"Quicken could not complete the account reset.
This could be caused by a temporary problem connecting with your
financial institution or an incorrect password.
If you get this message after multiple attempts, please wait a
few days and try again or contact Quicken Customer Support."
I can log-in to TD Bank normally.
Connection Method is Direct Connect.
I've tried Deactivate with no change.
I've tried Tools/Online Center/Ctrl/F3/Click Contact Info/Click TD Bank/Click Refresh(Branding needs updating)/
Click OK/Click Update/Send with zero transactions downloaded!!
Any help would be appreciated!
Update:
Did a File/Validate and Repair and it did not fix the problem.
Went to Help/Contact Support/Log Files/Connection Log[CONNLOG.TXT] and found this:
==== OSU Start (20230604/17:48:03) ====
20230604 17:48:04: Marketing session sending to:
http://www.tdbank.com/quicken/marketingQ2009.ini 20230604 17:48:04: QFN: Beginning get from
http://www.tdbank.com/quicken/marketingQ2009.ini 20230604 17:48:04: ***QFN kQFFinished: returns 67305875
20230604 17:48:04: The application has been denied access to the server. Try again now, or wait and try later.
20230604 17:48:04: QFN: End get from
http://www.tdbank.com/quicken/marketingQ2009.ini, netstatus 15
20230604 17:48:05:
From an earlier log entry:
==== Mini-OSU End (20230603/17:53:57) ====
20230604 06:19:39: QFN: Beginning send to
https://ofx.tdbank.com/eftxweb/td.ofx 20230604 06:19:41: QFN: End send to
https://ofx.tdbank.com/eftxweb/td.ofx, netstatus 0
20230604 06:19:41: Something didn't connect when we tried to access your TD Bank accounts. Please log in to TD Bank Online Banking at www.tdbank.com and follow any prompts to resume access.
==== Mini-OSU Start (20230604/07:29:57) ====
20230604 07:29:58: QFN: Beginning send to
https://ofx-prod-brand.intuit.com/qw2800/fib.dll 20230604 07:29:58: QFN: End send to
https://ofx-prod-brand.intuit.com/qw2800/fib.dll, netstatus 0
20230604 07:29:58: QFN: Beginning send to
https://ofx.tdbank.com/eftxweb/td.ofx 20230604 07:29:59: QFN: End send to
https://ofx.tdbank.com/eftxweb/td.ofx, netstatus 0
20230604 07:29:59: Marketing session sending to:
http://www.tdbank.com/quicken/marketingQ2009.ini 20230604 07:29:59: QFN: Beginning get from
http://www.tdbank.com/quicken/marketingQ2009.ini 20230604 07:30:00: ***QFN kQFFinished: returns 67305875
20230604 07:30:00: The application has been denied access to the server. Try again now, or wait and try later.
20230604 07:30:01: QFN: End get from
http://www.tdbank.com/quicken/marketingQ2009.ini, netstatus 15
20230604 07:30:01:
