QWin 2017 reinstallation issue - getting past the blank screen (edit)

tsiefker

Quicken 2017 new instalation Version R20.6 Build 26.120.6

Windows Version 1803 OS Build 17134.765

I installed Quicken on my new computer but when I tried to open it with my data, I see my data for a second then it went to a blank page with only the tabs "File" and "Help" and the name of my data file above those tabs. I tried to reinstall and just open Quicken without opening a data file but the same thing happened a blank page with only the tabs "File" and "Help" . See attached screen shots PDF if I have your permission.

Greg_the_Geek

You need to copy the Quicken.ini file from your old computer. See:

https://community.quicken.com/discussion/7918354/migrating-quicken-2017-from-old-to-new-computer-quicken-data-access-guarantee

tsiefker

I'm trying to upgrade on my new computer to quicken 2017. My old computer has Quicken 2014.

I tried to copy the INI files from 2014 to 2017 but that didn't solve the problem. I also tried to copy the config files from 2014 to 2017 but that didn't solve the problem either. I also tried to copy all the files from the quicken folder on 2014 old computer to the new 2017 quicken folder without success. Any other ideas?

Greg_the_Geek

I'm afraid you're out of luck. You need a working version of Quicken 2017 to be able to copy the QUICKEN.INI file to the new computer. You might be able to get Quicken 2014 working on the new computer.