"An unexpected error is keeping you from copying the file" when opening Quicken

Options

Get the following error every time quicken is opened. Hitting "Try Again" allows me to continue opening my file. Wondering if anyone else has a similar issue. Updates to cloud fine and my file does not seem to be affected in any way.

Answers

  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
    Options

    What is the full path to the folder that contains your Quicken data file on the hard drive? Are you using OneDrive, Dropbox or Google Backup?

    Quicken Subscription HBRP - Windows 10
  • trystian01
    trystian01 Member
    Options

    The quicken file is stored in the documents folder which is backed up to OneDrive. I wondered if this might be the issue but it was working just fine until a couple of months ago.

  • trystian01
    trystian01 Member
    Options

    I open my file via a shortcut placed on the desktop, also backed up to OneDrive.

  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
    Options

    I would suggest pausing OneDrive and then trying to open your file.

    Quicken Subscription HBRP - Windows 10
  • trystian01
    trystian01 Member
    Options

    This is the error that pops up.

  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
    Options

    I would suggest moving your Quicken data file to a folder that's not backed up OneDrive.

    ie: C:\Users\<Username>\Quicken

    Quicken Subscription HBRP - Windows 10
  • trystian01
    trystian01 Member
    Options

    Will do! Thanks!

This discussion has been closed.