Cannot add account from Barclay CC-501

mjonis
mjonis Quicken Windows Subscription Member ✭✭✭✭
edited July 2023 in Download, Add/Update Accounts (Windows)

Anyone else getting a CC-501 error (oops. We're having a problem. We apologize for the inconveniance but we are unable to connect to teh Quicken servers at this time)

When trying to add an account from Barclays Bank Delaware?

Has been ongoing for past 2 days.

Ironically it'll connect and download existing accounts from Barclay just fine.

Comments

  • mjonis
    mjonis Quicken Windows Subscription Member ✭✭✭✭

    Here's the complete error code:

    CC-501.jpg

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    CC-501 errors from one or more banks

    Please read and follow instructions here: https://www.quicken.com/support/error-when-using-online-services-cc-501

    Support needs to dig a little deeper to resolve this issue for you.

  • mjonis
    mjonis Quicken Windows Subscription Member ✭✭✭✭

    Yes, had to open and request an Escalation ticket.

    The "fix" for some reason was to go into the Preferences → Mobile & Web and reset the cloud data. Very odd/weird.

This discussion has been closed.

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