Cannot add account from Barclay CC-501

mjonis

Anyone else getting a CC-501 error (oops. We're having a problem. We apologize for the inconveniance but we are unable to connect to teh Quicken servers at this time)

When trying to add an account from Barclays Bank Delaware?

Has been ongoing for past 2 days.

Ironically it'll connect and download existing accounts from Barclay just fine.

mjonis

Here's the complete error code:

UKR

CC-501 errors from one or more banks

Please read and follow instructions here: https://www.quicken.com/support/error-when-using-online-services-cc-501

Support needs to dig a little deeper to resolve this issue for you.

mjonis

Yes, had to open and request an Escalation ticket.

The "fix" for some reason was to go into the Preferences → Mobile & Web and reset the cloud data. Very odd/weird.