CC-501 Error on Chase Accounts

dalehawaii
dalehawaii Quicken Windows Subscription Member ✭✭✭✭

Currently getting CC-501 errors on Chase accounts (checking, savings, and credit card). Did the deactivate and reactivate dance on the online setup menu. Over multiple attempts it appeared to work on the web side but failed on the Quicken side. It finally took, but then when I ran an update, I still got the CC-501 error.

Just wanted to let others now I'm seeing an error. For now, I'll wait until tomorrow.

Be well…

Quicken user since 1996
Quicken Home & Business Subscription
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Comments

  • Paul Truebig
    Paul Truebig Quicken Windows Subscription Member ✭✭

    Seeing the same problem here, with two Chase credit card accounts. Consistently fails with CC-501.

    Everything else updated fine.

  • mrzookie
    mrzookie Member ✭✭✭✭

    Seeing this error too. I logged into chase (credit card), and was presented with a dialog box with new terms and conditions that needed to be accepted. Clicking OK didn't fix the problem, but it probably has something to do with it. Hopefully, it will resolve itself soon.

  • Paul Truebig
    Paul Truebig Quicken Windows Subscription Member ✭✭

    Update successful at 6/25/23 11:15 PM

  • mrzookie
    mrzookie Member ✭✭✭✭

    Success for me at 11:20PM as well.

  • dalehawaii
    dalehawaii Quicken Windows Subscription Member ✭✭✭✭

    Works for me today. Thanks everyone for your updates!

    Quicken user since 1996
    Quicken Home & Business Subscription
  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    got the Chase 501 error over the weekend - figured a glitch in the matrix - today monday…. all downloads are ok -

This discussion has been closed.